SpaScenes murals are warranted for color fastness of the
graphical image for TWO-YEARS from the original purchase
date per the Limitations and Prorating section of this
1 YEAR MATERIALS
SpaScenes murals are warranted for material defect and
workmanship for ONE-YEAR from original purchase date per
the Limitations and Prorating section of this warranty.
This Limited Warranty is extended only to the original
purchaser of a SpaScenes mural and is non-transferable.
Presentation of the original retail purchase/sales
receipt or defective product is required for this
warranty to be in effect. Eagle Lake Graphics, Inc.
(Manufacturer) authorizes no other agent and/or
representative to change and/or augment this limited
warranty in any way. Either expressed or implied, no
warranty other than the words contained within will be
recognized by the Manufacturer. No agent, dealer,
retailer, servicing company or other party has the
authority to change, modify or extend the terms of this
Limited Warranty. The Manufacturer will not be
responsible for any statements, claims or
representations made in any form or fashion that go
beyond or are inconsistent with this warranty. This
limited Warranty takes the place of all other
warranties, expressed or implied, in fact or at law,
including implied warranties of merchantability.
This Limited Product Warranty applies to a SpaScenes
mural only during normal usage and care as outlined by
the Manufacturer through the Installation Instructions
and with the proper maintenance and balance of the spa
water as directed by your spa manufacturer (OEM).
During the fist 12 months of warranty coverage, full
product replacement will be made for workmanship,
material and color fastness, thereafter (final 12
months) the warranty replacement is PRORATED on a 24
month basis from the date of original purchase as
represented on the original retail receipt and credit
will be applied toward replacement product only at a
rate of 1/24th of the current retail price for each full
calendar month remaining in the warranty term. Credit
applies only to the product itself and DOES NOT cover
the actual mounting of the product on the consumer spa
cover. Within the prorated period of this warranty, some
replacement costs including shipping will be incurred by
the purchaser. Mounting of the replacement product is
the sole responsibility of the purchaser. no mounting
warranties are expressed or implied and mounting costs
are not covered.
This Limited Warranty does not cover minor scratches,
scuffs or abrasion due to normal wear and tear in the
normal operation, application and use of the product.
This Warranty does not cover the vinyl material
stiffening as the material becoming stiffer and loosing
flexibility is a normal condition of vinyl material
being used in the spa environment. This Warranty does
not cover any damage that may occur to the spa or hot
tub shell or circulation systems due to the failure of
the product. This Warranty does not cover commercial
use, defined as any use of the product in a commercial
application or place of business.
All warranty service and claims covered by this Limited
Warranty are to be directed to the Manufacturer. To
notify the Manufacturer Directly, call: 621-470-2141 or
email: CustomerService@SpaScenes.com to obtain an RMA #
and Merchandise Return Form. Defective product is to be
returned to the manufacturer along with Return
Authorization Number and Return Form. Shipping
expenses are NOT covered under this warranty. The
original retail purchase receipt is also required for
this warranty to be in effect. Upon proof of purchase
and confirmation of defective product and warranty
coverage, corrective action will be taken subject to the
terms and conditions contained in this Limited Warranty.
The replacement product will carry the balance of the
original product warranty as deemed by the original
purchase receipt and will not be warranted beyond the
expiration of the original warranty period unless by
written extension of this warranty by the Manufacturer.
This warranty is null and void if the Manufacturer
and/or its dealers/retailers determines that the
mural/product has been subjected to alteration, neglect,
misuse, abuse, or that repairs have been attempted or
freight damage has occurred or if failure has been
caused by accident, acts of God, or other causer beyond
the control of the Manufacturer. Neglect, misuse or
abuse include the operation or maintenance of the
Spa/Hot Tub other than in accordance with the
instructions contained in your Spa/Hot Tub owners
manual, including but not limited to; the failure to
maintain proper water chemistry and chemical balance and
the use of abrasive or improper cleaners on the product;
the failure to follow the care and handling in
accordance with the mural product installation, cleaning
and care instructions.
SpaScenes murals are not water toys and should not be
removed from the spa cover at any time while the spa is
being used or while anyone is in the spa. SpaScenes
murals are not intended to be floated on top of the
water, or used in any manor not expressed by the
manufacturer. using SpaScenes murals in a way not
expressed and/or described could result in serious
injury, suffocation and/or drowning. children MUST be
supervised at all times while using spas, hot tubs,
pools or the like. refer to your spa manufacturers
warnings for proper usage and supervision of spa use.
The Manufacturer and/or its dealers/retailers can not be
held liable or responsible, under any circumstances, for
injury and/or death to any person that may arise out of
the misuse, mishandling, or abuse of a SpaScenes mural.
This Limited Warranty give you specific legal rights.
You may also have other rights that vary from state to
state. Some states do not allow limitations on how long
an implied warranty lasts, so all or part of this
limited warranty may not apply to you.